Installation varies by model. OBD trackers like AudioGuard and ProConnect plug into the OBD port, ProPower connects to the vehicle's battery, and FlexiTrack Pro attaches with magnets. Rest assured each model is supplied with an easy-to-follow quick start guide.

Installation is designed to be user-friendly, so you can typically install it yourself following the provided instructions.

Most trackers require no tools or simple tools like a spanner. FlexiTrack Pro needs no tools for magnetic attachment.

TrackMaster Pro is our comprehensive vehicle tracking software offering real-time tracking, data analysis, and advanced reporting features.

Activation is simple. When you start using your device for the first time, your subscription automatically begins.

We offer various subscription plans, including annual and multi-year options, to suit different needs. We also offer bespoke solutions for business customers.

Check out our Support page for assistance or contact our support team.

You must first add the tracker to your TrackMaster Pro account. If the problem persists, make sure the SIM card is securely in place and that the device has power. Contact our support team if needed.

Your data is encrypted and stored securely on our servers here in the UK. We adhere to strict data protection protocols to ensure your information remains private.

Yes, all our trackers and data handling processes are fully GDPR compliant.

Real-time tracking can be accessed via the TrackMaster Pro app or website, providing live updates on your tracker's location.

This feature is available through the Track Master Pro app or website, providing detailed information on driving habits and performance.

Geofencing allows you to set virtual boundaries or fences on a map. You will receive alerts when your tracker enters or exits these areas.

Our ProSeries trackers come with a 2-year extended warranty, and AudioGuard is supplied with a 5-year warranty.

We doubt you would wish to return one of our trackers, but generally, yes, returns within 28 days are permitted. Please refer to our website Terms & Conditions for specific details or the order confirmation email.

In the unlikely event something goes wrong, contact our support team with your purchase details, and they will guide you through the warranty claim process and get you back up and running quickly.

TrackMaster Pro offers advanced features for fleet management, including real-time tracking, driver behavior analysis, comprehensive reporting, and controlling the fleet from one easy location.

The TrackMaster Pro app or website allows you to easily set up and manage multiple devices, providing centralised access and control for fleet management. Our support team is happy to provide free assistance and learning to suit you.

Our trackers are designed to be compatible with all vehicles. OBD trackers will work in vehicles manufactured in the last 20 years, often even longer.

Yes, our trackers are designed for easy installation and removal, allowing you to transfer them between vehicles as needed. TrackMaster Pro allows you to quickly and easily rename the device. Bob’s Van is quickly Brian’s Lorry.

Yes, the Pro series trackers come with a pre-installed roaming SIM card, allowing for uninterrupted international tracking. All our trackers are 4G, which means they will continue to work in regions where 2G is switched off, like Switzerland.